Contact us for a quote! Click here to fill out a 60-second needs assessment survey so that we may contact you with a detailed plan for your communication success! |
Call Center/ Telephone Training |
"I already see results. Call times are down. Clients have fewer questions (they sense I know what I am talking about.) I get compliments on my greeting and overall telephone manner. I am so overwhelmed with the improvement." ---Peggy Furman, Call Center Agent and VoiceScape course participant at Northern Trust Bank, Chicago, IL |
VoiceScape specializes in enhancing the vocal images of call center agents and frontline employees whose sound reflects their companies with each and every voice-to-voice communication. We use actor training tools to help telephone professionals find a friendly, well-articulated, confident sound. Course formats range from 1/2 day workshops to extended training programs. Our actor-trainers work onsite in your training rooms, and then side-by-side with each staff member right at their workstations in order to ensure skill retention. |
Contact us for a quote! Click here to fill out a 60-second needs assessment survey so that we may contact you with a detailed plan for your communication success! |
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Click to read our recent call center success story, as seen in Training Magazine! |
